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4Front Credit Union

Our US 31 (Traverse City) location's drive thru and ATM lanes will be closed Saturday, March 25 - Thursday, March 30. 

Repair and resurfacing efforts will require closure of the drive thru and ATM lanes at the US 31 (Traverse City) branch location Saturday, March 25 - Thursday, March 30.

To minimize inconvenience, the lobby hours at this location will  be temporarily extended to match our normal drive thru hours during this timeframe.

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Online Banking Help

4Front Credit Union never stops seeking ways to better connect you with your funds. Virtually. Anywhere. We're pleased to offer a single virtual banking platform, assuring you access to your finances without having to learn the in's and out's of multiple programs.

To shorten your learning curve even more, we present a library of video tutorials and an easy-to-view eGuide to ensure you not only get connected quickly and easily, but get the very most out of your 4Front virtual banking experience.

We're pleased to offer a new feature to our virtual banking platform. With the recently added External Funds Transfer enhancement, you can now move monies between your 4Front account and accounts at other financial institutions, including making loan payments.

Video Tutorials

eGuide (Personal)

eGuide (Business)

These resources include information on both the online and mobile banking utilities we offer.

Frequently Asked Questions

If you've still got questions, we've got answers. Check out the compilation of frequently asked questions below or contact us toll-free at 800.765.0110.

Our virtual banking system delivers the ability to bank anytime, anywhere, and from any device – desktop, phone and tablet – like never before...
 
• Intuitive and connected navigation that gets you where you need to be with a few taps of your finger and the help of
  streamlined menus.
• Consistency between online banking and 4FrontGo, the mobile app, makes transitioning between both platforms a snap. No more learning two systems to manage one account.
• Customizable account alerts remind you of important account events, warn you about the status of your accounts, and
  notify you when transactions occur so you can stay on top of your finances.
4FrontGo offers mobile check deposit technology, allowing you to take a picture of an endorsed check and
  deposit the funds directly into your eligible 4Front Credit Union checking and savings accounts.
• Utilize 4Sight, your very own free personal financial management platform to set your financial goals... and achieve them!

Users enjoy enhanced login security for added protection of your accounts with virtual banking, including the generation of a Secure Access Code for instances when users wish to log-in from a public computer terminal such as those found in libraries and coffee shops.

Yes. The Cash Management version was designed exclusively for businesses and offers several service enhancements. These enhancements include individual user account management rights, wire transmission, and tax payment features.

If you are a current member who has not logged into online banking since May 3, 2015, please select the green Online Banking Enroll Here button on the homepage. After providing a bit of information to verify your identity, you'll be connected with your new online banking experience quickly and easily.

If you are a new member, select the green Online Banking Enroll Here button on the homepage. You'll be asked to provide information to verify your identity, but will be enjoying the convenience of our virtual banking services in no time!

Due to enhanced features, new business members will need to contact us to be connected to virtual banking.

The term “single sign on” means that you will only need one set of login credentials to view all of your 4Front accounts within virtual banking. 

Online Banking will run on a standard PC or Mac (Pentium IV/1 GHz processor or higher/500 Mb RAM or greater). Recommended minimum operating system requirements are XP SP3/Vista SP2/7/8 (Microsoft Windows) and Mac OS X (Apple).

For the best performance, it is recommended that you use Online Banking with a cable, DSL, or ISDN Internet connection. Dial-up is supported for the basic consumer users only.

Online Banking is generally compatible with the latest web browser versions including Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, and Apple Safari. Available browser updates are recommended for improved security and greater anti-virus and spyware protection.

Online Banking users must provide a valid email address and telephone number.

Your Login ID must be 8-20 characters in length and must contain at least one letter and one number. It may also contain special characters and/or spaces.

Please contact our Member Services department at 800.765.0110.

Your password must be 8-20 characters in length and must contain at least one letter and one number. It may also contain special characters and/or spaces. Your password cannot be the same as your Login ID.

To reset a forgotten password -

1.       On the Login page, click ‘Forgot your password?’

2.       Enter your Login ID and click Submit.

3.       On the Login page, click one of the contact methods that are on file for you. We will send you the code using the contact method that you selected.

4.       On the Secure Access Code page, enter the code and click submit. The New Password page appears.

5.       On the New Password page, enter your new password in the New Password field.

6.       Re-enter the password in the Confirm Password field.

7.       Click submit. 

 

For security purposes, each online banking session will automatically timeout and close after twenty minutes.

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