News & Community
Stay in the comfort of your own vehicle while our VideoTeller assists you. VideoTeller looks like a traditional ATM, but puts you face-to-face with a specialized staff member to assist you with nearly all of the transaction types you'd otherwise have to step inside a branch for. Our Mancelona and Petoskey North (Mitchell Street) locations already offer full VideoTeller services with several additional installations planned as follows:
- Hastings Street's (Traverse City) thru-the-wall VideoTeller tentatively slated for installation beginning Monday, July 9. VideoTeller will replace the existing ATM (requiring us to close the lane closest to the building during the July 9 - 10 installation) and is expected to be available beginning Wednesday, July 11.
- Installation of East Jordan's full complement of VideoTeller machines are expected begin Monday, July 16. This installation is a more involved process requiring all drive-thru lanes to be closed from approximately Monday, July 16 - Friday, July 27.
- The remaining drive-thru lanes at Hastings Street will see conversion to VideoTeller terminals in early to mid-September. This installation will also require closure of all drive-thru service lanes due to its anticipated scope.
Keep an eye on your email for VideoTeller installation updates and related branch service notifications.This is a great time to log into online banking to ensure your email address is current. You may also contact us at 800.765.0110 or stop into your neighborhood branch to confirm we have your most updated contact information.
Across northwest lower Michigan, we recognize the importance of being involved in our communities. 4Front recently stepped in as a leading invested supporter of the Traverse City-to-Charlevoix Trail effort. This 46-mile stretch will connect with other existing trails to create a 325-mile non-motorized network in northwestern Michigan. We'll continue to work alongside Traverse Area Regional Trails (TART) and Top of Michigan Trails Council to make our area the Midwest's trail capital.
Our community investment efforts have impacted numerous local projects and initiatives thus far in 2018. Halfway through this year, 4Front and its membership has financially assisted more than 70 organizations in northern Michigan and another 40 area initiatives with volunteer expertise. With all that we do and wish to accomplish for our communities, please join us in welcoming Meghan Morelli, 4Front's new Community Relations Specialist. You may recognize Meghan from your local news where she reported on good things happening throughout our region. Now she'll help make them happen herself. In addition to connecting 4Front and its staff with impactful local initiatives, she'll also partner with area schools to champion meaningful financial literacy efforts.
Virtual Banking maintenance scheduled | Online and mobile banking unavailable Tuesday, July 10 from 8pm - midnight ET
4Front's virtual banking (online and mobile) will undergo necessary maintenance on Tuesday, July 10 between the hours of 8:00pm and midnight. During this timeframe, online and mobile banking will be inaccessible. Telephone banking (toll-free 800.445.5728) will remain available for account management needs during this necessary maintenance period.
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In the coming weeks, you'll be able to load your 4Front plastics into your preferred digital wallet smart phone application. Whether you prefer Apple Pay, Samsung Pay or Google Pay, you'll soon enjoy the enhanced convenience and serious security that comes with mobile payments. All your 4Front cards will be eligible for placement in your digital wallet app -- personal and business debit, personal and business credit and your health savings account (HSA) cards. Check out fast and fraud-free at your favorite retailer or eatery... or wherever you make purchases!
Stay tuned for more on our card integration with digital wallets.Go to main navigation